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Privacy Policy

Introduction

Our ecommerce site is committed to protecting the privacy and personal data of our customers. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website and purchase our products. By using our website, you consent to the practices outlined in this Privacy Policy.

Data Collection

We collect personal data that you provide to us when you register an account, place an order, and complete a transaction on our website. The personal data we collect may include your name, email address, billing and shipping address, phone number, and payment information.

We also collect non-personal data such as your IP address, browser type, device type, and browsing behavior on our website. This data is used to improve our website, diagnose technical issues, and analyse user behavior.

Data Use

We use your personal data to process your orders, communicate with you about your orders and promotions, and provide you with customer support. We may also use your data to improve our website and customer experience, and to comply with legal requirements.

We may use non-personal data to analyse website usage and improve our website and services.

Data Protection

We take measures to protect your personal data from unauthorised access, use, or disclosure. We use secure servers, encryption, and firewalls to protect your data. We also limit access to your data to employees who require it to provide you with our services.

Data Sharing

We may share your personal data with third-party service providers who assist us in providing our services, such as payment processors and shipping providers. We require these service providers to use your data only for the purpose of providing their services and to protect your data in accordance with applicable laws.

We may also share your data with legal authorities, when required by law, to comply with a court order, or to protect our legal rights.

Data Retention

We retain your personal data only for as long as necessary to provide you with our services, comply with legal requirements, and resolve disputes.

Your Rights

You have the right to access, correct, and delete your personal data that we hold. You may also request that we limit the processing of your data or withdraw your consent for us to process your data. To exercise these rights, please contact us, either by email at info@nerta.uk or by post Unit 1, 470 Ringwood Rd, Poole, BH123LY.

Updates to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes to this policy by email or by posting a notice on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@nerta.uk